General Moodle Information

Site: MNU Online Classroom
Course: Frequently Asked Questions
Book: General Moodle Information
Printed by: Guest user
Date: Monday, February 17, 2020, 8:57 PM


This book resource contains general information about Moodle. There are resources for the recommended technology specs, browser information, understanding course codes, and highlights of new text editor features available in Moodle.

Recommended Technology for Students in MNU Courses and Programs


To participate successfully in courses in the various MNU programs, (and particularly for all online courses and programs) all students must have individual access to a personal computer of one of the following types (Recommended: no more than three years old):

1.   Microsoft Windows:

  • Windows personal computer (desktop OK, laptop recommended), with the Windows 7 or newer Windows operating system, or a Windows 8.x or Windows 10 tablet computer (e.g., Microsoft Surface) or newer.
  • NOTE: Windows Smartphones are NOT sufficient technologies by themselves.

2.   Apple:

  • Mac (desktop OK, laptop recommended), with the Mac OS 10.5 (Leopard) or newer Mac operating system
  • NOTE: Apple tablets (e.g., iPads) and Apple smartphones (e.g., iPhones) may be handy to have for some courses and activities, but they are NOT sufficient technology by themselves.

3    Others:

  • No other devices are supported or recommended for MNU online courses and programs
  • Android devices (tablets and smartphones) WILL NOT work for some critical functions.
  • Chromebooks and other Netbook computers MAY NOT work for some features and functions, and therefore are not recommended.

4    Recommended Extras:

  • Webcam, for creating presentations for assignments
  • Multimedia headset (microphone and headphones) for creating presentations for assignments and for participating in online real-time conferences. A USB mic/headset is recommended for better audio quality.


At least one week prior to the first session of your course or program, you must be sure your computer has current versions of the following software that may not have been initially installed on it:

  1. Firefox web browser (this is the recommended browser for most MNU online activities)
  2. Adobe Flash Player 
  3. Microsoft Silverlight 

  4. Adobe Acrobat Reader
  5. Microsoft Office 2013 (for Windows) or 2011 (for Mac), or a later version.
    All MNU students may download the full Microsoft Office Pro product for free from the MNU portal once they have their student login ID and password.

Internet Access

You must have reliable access to the Internet. At least 1 Mbps bandwidth is recommended.
Dial-up and satellite-TV Internet connections are NOT recommended.


If you have any particular questions about technology in your program, please contact your program advisor.

Where do I find my Courses?

You have several options for finding your courses in Moodle.

1. Use the Moodle Dashboard located on the Moodle homepage.

Moodle Dashboard

When you click on the Dashboard, you will be able to access the "Course Overview" which will organize your classes in the following categories: " All, In Progress, Future, Past, Starred, or Hidden".  Using the drop-down menu, you can select which list will populate.  

Sort Courses

2. Use the "Course Overview" to sort for your courses by name or access.

Using the drop-down menu, you can select to populate course courses from most recently accessed to last, or you can list your courses, by name, in alphabetical order. 


3.  Search for your courses directly using the "Search Courses" box on the Moodle homepage.

To search for courses, you will need to include course catalog number and the course reference number or CRN  and click “Go”.  

Search Courses

More information can be found on MoodleDocs

Moodle Mobile App

You can access your Moodle courses by downloading the Moodle mobile app:

Apple App Store

Google Play

After you download the app, you will need to follow the outlined instructions:

1.  Enter the site address:

2.  Login to the MNU Moodle site (from your browser – it will automatically pop-up) using your username and password.

3. Confirm you want to open Moodle in the mobile app. 

For more information concerning the Moodle mobile app, please visit Moodle Mobile.

Mobile App Notifications

The Moodle mobile app lets you keep up to date with your courses.  By default, you will receive Moodle calendar notifications automatically.  However, you can customize all notifications: calendar, messages, forum posts, submitted assignments, feedback, etc. via your Moodle mobile app.

To enable mobile notifications via the app:

1. Go to settings: 

Site Home

2. Select App Settings: 

App Settings

3. Select "Notification Preferences":

 Notification Preferences

4. Move the slider to turn on notifications for assignment, feedback, forum etc.


Moodle Mobile App Presentation

The following presentations offer additional information for using the Moodle Mobile App. 

Can I use any web browser to access Moodle?

Even though you may access Moodle via any browser, it is recommended that you choose a browser that supports Moodle's integrated HTML editor. This is a WYSIWYG (what-you-see-is-what-you-get) editor with an interface similar to what you would see in most word processing applications.

This in-line HTML editor will only appear if you use Firefox, Internet Explorer, Edge, Chrome or Safari. If you do not use one of these browser types, you can still use Moodle but may experience problem using certain features.

As a result, we highly recommend to use up-to-date Firefox or Internet Explorer on Windows operating system, and to use Firefox on Mac system. Please note the Kaltura Media (video creation) is not supported on Chrome.

Updating your Internet Browsers

It is important to keep your browsers updated. This keeps everything running smoothly! Please note that most browsers can be set for automatic updates – that is, it will update in the background and when you open it for a new session, the updates will have been applied.

Below are instructions on how to manually update the most common browsers.

Firefox (PC, Mac) Recommended browser for use on laptops with Moodle

Update Firefox Mac

update Firefox2

Chrome browser update

Safari update

Internet Explorer (PC) - Internet Explorer 11 is the latest browser for Windows 7 and 8. Previous versions of IE (IE 8, 9, 10) are no longer supported by Microsoft. If you need to update to IE 11, do a search for IE 11 update. Be sure you are downloading from a verified Microsoft website.

Microsoft Edge (Windows 10) - Edge is the newest browser packaged with the Windows 10 operating system. Edge is updated when Windows 10 is updated. For more information, watch the following video:

How to Read the Course Code in Moodle

Interpreting the course codes found in Moodle can be confusing. Below is a "cheat sheet" to crack the code!

Look at this example: 201822-Discovering the Old Testament-BLIT-1003-22083

Here is the breakdown of the course code:

201820 Discovering the Old Testament BLIT-1103 22083
Term Code Course Name Catalog Number Course Reference Number (CRN)

Here's how to interpret the Term Code:

Academic year –  the first 4 digits (2018 is the 2017-2018 Academic Year)

Semester  -  the 5th digit Term Code (The "2" in the example above) The semester codes are: 2 = Fall, 5 = Spring, 9 = Summer

Type of course –  The last digit in the Term Code (0= traditional undergraduate, 2= Adult Professional, and 4 = Graduate level course) The Type of course codes are: 0 = Traditional Undergraduate, 2 = Adult Professional Undergrad course, and 4 = Graduate level)

So, the term code 201820 would be a Fall 2017 Traditional undergraduate course.

A term code of 201852 would be a Spring 2018 Adult Professional course.

A term code of 201894 would be a Summer Graduate level course.

Also, using the Catalog number (BLIT-1103) and CRN (last 5 digits [22083]) can be very helpful if you need to submit a helpdesk ticket. When submitting a helpdesk ticket, simply stating "I'm having a Moodle issue in my Old Testament course" is not very helpful. However, in your ticket submission, please state the course name  (Discovering the Old Testament), along with the Catalog number and CRN (BLIT-1103-20283). Include detailed information about the problem. This type of information is very helpful to the Service Desk. This helps to "zero in" on the specific course where the student is having issues.

Toolbar Buttons in the default Atto Editor in Moodle

Below is a graphic and explanation of the buttons located in the Moodle Text Editor. This is the new "Atto" editor.

  1. Expand textbox editor- Allows user to toggle between full screen and small screen textbox editor views.
  2. Paste special- Allows user to copy text from Word, Google Docs, or other word processed materials and paste simplified text into the Moodle textbox editor. It removes most of the invisible software code that can cause problems in Moodle.
  3. Expand textbox editor- New location of expansion button, allows user to view all options available in the textbox editor
  4. Text color options- Allows user to select a text color to draw attention to important pieces of text.
  5. Remember: Web design practices state that three colors per page is a maximum that should be used. Also, select colors with a high contrast to the background.Moodle Text Editor
  6. Highlight color options- Allows user to select a color to highlight important text.
  7. Bootstrap Grid-  Allows users to select a variety of grid patterns to organize content.
  8. Create a table-  New features include the ability to determine border type, size, color, as well as background color.
  9. HTML- Allows user to view HTML code with highlighted references throughout the code

How do I submit an assignment in Moodle?

In order to submit an assignment in Moodle, you will need to click on the assignment you wish to submit. 

Click on Assignment

Once you click on the assignment, you will need to "Add Submission". 

Add Submission

Next, you will need to select the appropriate file you wish to submit. 

Choose File

Once you select the appropriate file, you will need to "Upload the File". 

Upload a File

Once the file has been loaded, click "Save Changes".

Save Changes

Finally, you will need to confirm that your assignment has been submitted properly.  

Confirm Submission

How do I participate in a discussion forum?

In many of your courses you will be asked to share your thoughts and/or information in a discussion forum.  A forum is a way for the students and instructor to interact.  Some forums may be used as a simple question-and-answer sessions between the instructor and students.  Other forums may be used as graded assignments.  Your instructor will provide information about the forum requirements and expectations in the course.  

In order to participate and post in a discussion forum, you will begin by selecting the appropriate forum in your Moodle classroom. 

Select Forum

Next, you will post and participate in one of two ways (depending on the instructions provided by your instructor). 

1. Add a new discussion topic: 

Add a new discussion topic

2. Reply to a thread: 

Reply to thread

After you select either reply or create new, you will need to type your post. 

type your message

After you are satisfied with your message, you will scroll to the bottom of the page to post your message.

Scroll to Post Message

Finally, you will confirm the status of your discussion post by receiving confirmation. 

How to properly cite a research article in a Discussion Forum

Your professor may ask you to include references and/or links to actual research articles. Please check with your instructor on what needs to be cited.

Note: In the text editor box, you cannot use strict APA formatting for references (formatting such as hanging indents). You should, however, type your reference in the APA style. Look at the example below:

O’Neil, C. A., Fisher, C. A., & Rietschel, M. J. (2014). Developing online learning environments in nursing education (3rd ed.). New York, NY.  Springer Publishing Company, LLC.

Notice that there are no hanging indents in this reference, but it is typed as an APA reference should be typed.

Your professor may ask you to submit a journal article to post in a Discussion Forum. If that is the case, please do not attempt to download the actual article from the database (such as EBSCO Host). So that everything stays within the boundaries of copyright and generally make everything easier for everyone, it is better to post a Permalink to the Discussion Forum. Click on the link below for instructions on how to properly cite a research article in a Discussion Forum.

How to properly cite a research article in a Discussion Forum

Where do I find my grades for a course?

There are two ways to locate your grades in Moodle: 

1.  Click on the down arrow next to your name in the upper right corner of your Moodle page.

profile name

Click on "Grades"


You will see a complete list of the courses in which you are enrolled and a grade for the course. Clicking on the course hyperlink will give you a more detailed listing of your scores within that course.


2.  Locate individual course grades within the courses in which you are enrolled.

First, access your course through "My Courses" in the left navigation bar or through the "Dashboard". 

Next, you will simply click on "Grades" in your left navigation bar. 


Turnitin End User License Agreement

In order to successfully submit a Turnitin assignment or forum post, students must agree with Turnitin's End User License agreement.   Prior to submitting the first Turnitin assignment or post, students will receive a link to the EULA (as shown below).  Students must select the hyperlink and agree to the terms in order to access Turnitin's originality score, as well as faculty feedback in GradeMark.

Students are only required to accept the EULA once as the acknowledgment will be durable across courses and semesters.