Common user issues in Moodle
Moodle won't let me log in. What could be the problem?
- Check your browser. Firefox is the best browser to use when viewing Moodle. You will want to make sure that you have enabled Java-script, Pop-ups, and Cookies.
- If that doesn't work, check your password.
- You can change your password by going to the MNU Portal and clicking on the Account Management link:
- Click on the Forgot Password link and follow the prompts.
In the event that does not reset your password, please contact the Service Desk during normal business hours at 913-971-3333. Or you may submit a helpdesk ticket at http://servicedesk.mnu.edu/ and someone will assist you as soon as possible.