Overview of the Moodle resource

MNU has established a special help desk for this Learning Management System. It is available to all students and faculty 24 hours a day, 7 days a week, through a toll-free phone number and through live chat assistance. On every Moodle page you should be able to see a block in the margin with connection information to this valuable live help resource. You can find it in the upper right corner of the LMS Home page. Actually, you can probably see it right now in the right margin of this page.

Net Tutor -MNU offers free, online tutoring that is available to all students. NetTutor is a free, online tutoring service that provides one-on-one virtual tutoring sessions with a professional tutor; as well as a Question Center, which allows students to privately post a question and receive a personalized answer within 24-hours in a variety of subjects. NetTutor does not require you to schedule an appointment, you can just "drop in" online for a live, one-on-one tutoring session. Tutoring for many subjects is available 24/7.

To request additional subjects or assistance, please contact the ASC at 913-971-3387 or email asc@mnu.edu.

Technical Assistance

For technical assistance other than Moodle, MNU has a technology service desk. Users needing assistance with user accounts, email, the University portal, etc. are encouraged to use MNU's online service desk request system. There you can fill out a form describing your issue (please be sure to use only your MNU email address for signing into the form), and a technical representative will respond soon. For especially urgent requests, you may call the service desk during business hours at 913-971-3333.